Please DO NOT submit an Online Consultation if you are not or no longer registered with the surgery as we will be unable to review your medical requirements. Please contact your registered GP or register as a patient by following our registration procedure, otherwise we will be unable to assist you.

(Note: You may not be registered if you are a university student, or if you’ve been seen at another GP surgery.)

You can use the online consultation service for the following:

Admin’ queries e.g. sick note requests, referral enquiries or medication queries, etc.

You can also use this option to request an appointment, please provide the below information:

1. Are you wanting to book an appointment for yourself or someone else? (please ensure you use the details of the person with the medical problem/ condition)
2. What condition/ problem are you wanting to book an appointment for? (strictly 1 condition per appointment)
3. How long have you had symptoms for this condition/ problem?
4. Would you prefer a telephone/ face to face appointment? (the problem above will depend on whether a request for telephone is appropriate if you need examining)
5. Would you be willing to consent to having an appointment with our Better Access service? (these are a range of appointments offered on an evening (6:30 to 8pm) and weekend appointments (Saturdays 9am to 5pm, Sundays 9am to 1pm)

Clinical queries e.g. medical problems, such as a new rash, ear problems, pain issues etc.

To request medication, check booked appointments or see medical records, please use the NHS App. 

Additional Information

We must stress that if your medical requirements are urgent in nature that you should still contact the surgery directly on 01609 772105 between 8am and 6.30pm or 999 if life threatening, e.g. chest pain, stroke etc.

This service is available between 6.30pm and 9.30am for next day response and all queries will be picked up by the surgery at 8.30am and will be responded to by 11.30am.

Currently this service is only for medical queries to be dealt with by the Duty Doctor, not a doctor of your choice.  Please do not use this service for administrative purposes e.g. referral queries, medication requests, test results etc., continue to contact the surgery on 01609 772105 between:

8.30am to 2.45pm for referral queries;

11am to 6.30pm for test results and;

Please call 01609 768948 between 12.45pm to 3pm for medication queries.

You can use the NHS App to check your symptoms and get instant advice, check appointments, order repeat prescriptions, view your medical record and more.