SystmOnline
A computerised repeat prescription system is operated to provide a quick and efficient service to those authorised by the Doctors to have repeat prescriptions. Patients on repeats will need to see the practice Pharamcist at intervals in order for their medication to be reviewed.
Other Ways to Order your Prescriptions
Please only use these methods if you have no internet access, otherwise we would prefer you to use the online method above.
- By Post:
You can post your repeat order form to the practice. - In Person:
Place your repeat reorder form into the grey box at the front of the waiting room. - By Telephone:
Requests by telephone will be accepted on the 01609 768948, between 1pm to 2pm (Monday to Friday). Telephone requests are for exceptional circumstances, only if you are unable to use any other method.
Our Dispensary
We dispense medicines to our patients, should they wish, if they live in any of the villages more than 1mile from the Northallerton chemists.
Repeat prescriptions can be ordered as mentioned above, but please allow 2 full working days before collecting your dispensed medication from the Surgery, as this will allow for accurate prescribing.
The dispensary is open for collection of medication and prescriptions from 8:30 to 12:00, and 12:45 to 18:30, Monday to Friday.
Medication Delivery Service
The surgery now provides a medicines delivery service to the surrounding Northallerton area, for a complete list of villages we deliver to please click here. If you are not in when the delivery driver attempts to deliver your medication, they will be returned to the surgery, and you will need to come and collect them at your earliest convenience.
The service WILL NOT include the collection of your repeat prescription slips.
The service is currently at capacity.
When will my Prescription be ready?
Prescriptions will be ready for collection in two full working days (longer by post) if you will be picking the prescription up from the surgery.
| Request Received | Script Ready By |
|---|---|
| Monday | Thursday |
| Tuesday | Friday |
| Wednesday | Monday |
| Thursday | Tuesday |
| Friday | Wednesday |
Please request repeat prescriptions well in advance of public holidays, etc.
For those that request their prescription be sent to a local pharmacy then the time will be dependent on that pharmacy. Please contact the relevant pharmacy for an indication of the timescale.
Collection Points
Patients can either collect their prescription document from the surgery, or directly from a chemist of their choice.
In order for prescriptions to be collected from a chemist, patients need to nominate a chemist to receive prescriptions electronically (preferred option).
Our Dispensary: Eligible patients can collect their prescription medication from the Mayford House Surgery Dispensary – see above.
Electronic Prescriptions Service
The Electronic Prescription Service (EPS) is an NHS service. EPS enables repeat prescriptions to be sent to pharmacies via a secure internet link, this allows you to request your repeat prescriptions to be sent to a pharmacy of your choice, regardless of where you are in England, to be collected by you or a relative at a more convenient location rather than having to travel to the surgery.
Find out how this could save you time by downloading our leaflet.