SystmOnline

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Registering for SystmOnline

If you would like to register for SystmOnline (Online Appointments, Prescriptions and Medical Record Service) you can ask one of the reception staff at the practice, you will be required when registering to show 2 forms of ID (at least one of these must be photo ID, e.g. passport and/or driving licence + utility bill, birth certificate, bank statement).

Patients 12 and under – The parents of patients aged up to 12 can request proxy access for their children and the parent would then be able to order repeat prescriptions online and book appointments online for their child, when the child turns 12 the surgery will require the patient as well as the parent / guardian to provide written consent by the time the patient turns 12 in order for access to continue.
Patients aged between 12 and 16 – If the patient was registered via proxy access before they were 12, the surgery will request written consent from both the patient as well as the parent / guardian each year before the patient’s birthday until the age of 16, where access will be rescinded and the patient will need to complete another proxy access form if they do not have capacity or a SystmOnline registration form to allow them access.
If this is a new registration the patient can request access for themselves but will require a Gillick competency assessment prior to access being granted, or a proxy access form can be completed, but both patient and parent / guardian’s written consent but be present and this will be requested annually before the patient’s birthday, otherwise access will be declined.


If you want to register yourself please print this form – Mayford SystmOnline Registration Form

If you are a carer and want to register your patient please print this form – Mayford SystmOnline Proxy Registration Form

When you have printed the relevant above form, please bring it to the surgery with 2 forms of identification (at least one of these must be photo ID, e.g. passport and/or driving licence + utility bill, birth certificate, bank statement).


Accessing SystmOnline Services

Appointments OnlineYou can book an appointment with a doctor of your choice by logging into SystmOnline and clicking on ‘Appointments‘ and then clicking on ‘Book Appointment‘.
Prescriptions OnlineYou can request your medication by logging into SystmOnline and clicking on ‘Medication‘ and then clicking on ‘Medication‘.
Medical Record OnlineYou can view your medical record online by logging into SystmOnline and clicking on ‘Patient Record‘ and then clicking on ‘Patient Record‘.
You need to request access to this section as access isn’t automatically given – you will need to follow the ‘Registering for SystmOnline‘ section above to add new services to your account.
Please ensure you endeavour to keep access to your online services as safe and secure as possible, here is a guide to help you prevent unauthorised access to your online services – Keeping Online Records Safe and Secure Patient Information

SystmOnline is now available as an app for your tablet and smartphone.
Search for ‘SystmOnline’ on the Apple App or Google Play Store or click the relevant link below.
Apple Devices – Apple App Store – SystmOnline
Android Devices – Google Play Store – SystmOnline


Available NowAvailable NowAvailable Now
Book your Appointments OnlineOrder your Prescriptions OnlineView your Health Records Online
Click any of the images above to view as a PDF document

Here is an example of how your Summary Patient Record will look. (click the image below to view as a PDF document)

Summary Patient RecordSummary Patient Record


Here is an example of how your Detailed Coded Record will look. (click the image below to view as a PDF document)

Summary Patient RecordDetailed Coded Record